Home / Pre-Order Policy

A pre-order is an item that hasn’t been released or is not currently in stock, but you can pre-purchase it to secure your piece. The preorders are shipped to the customer once available.

Autel Smart Controller accepting pre-order now! https://www.autelpilot.com/products/autel-robotics-smart-controller

Why Pre-Order

Pre-order now to secure yours from our first shipment on release!

  1. Pre-orders usually are limited (1,000 units, 10,000 units, etc). If you don’t pre-purchase, they might not get the chance to buy your product until much later on.
  2. There will usually have a generous discounts when customer pre-order products and pay a pre-payment/ deposit. (The pre-order discount is subject to the pre-ordered page)

Pre-order Deposits

A pre-payment/ deposit will be required to secure your order!

Preorder items need to pay a pre-payment/ deposit to secure the item and then pay us the remaining balance when your order get ready to be shipped.

Due to the high value of this item, we require a pre-payment/ desposit be paid in order to secure stock for your order. The pre-payment/ deposit will be fully refunded only if Autelpilot is not able to fulfill the order due to limited supply.

After pre-ordering

Shortly after your pre-order has been placed, we will be in touch via email to let you know all the details on how and when pay the remaining balance.

Cancellation Fee

Please note: The 10% of the pre-payment/ deposit placed will be used as the cancellation fee. So please place the order as needed!!!

3 days grace period: If you changed your mind, then you may cancel your order without penalty if it is within 3 days of placing it.

Estimated Release Date

If an item has not yet been released, and if the release date is not yet confirmed, we will list it as a pre-order with an 'estimated release date'.

Please note that the release date shown is only an estimate provided to us by the manufacturer or supplier and may be changed.

If you still have any question, please feel free to contact us.